Ackermans Customer Service Phone Number, Email ID, Head Office Address

Ackermans is a multinational retailing company which offers different types of clothing items and other accessories to their clients. It is a brand of South Africa which is offering their products from the year 1916. The concept of starting this retailing company was brought by Gus Ackerman and so it was named on its founder’s name. Headquarters of Ackermans is centred at Cape Town, South Africa.

Ackermans offers their products and services to different countries like South Africa, Namibia, Lesotho, Zambia, Botswana and Swaziland. They have opened near about 450 stores in these countries. You can search their nearby store with the help of the ‘Store Locator’ link which is available below. This company offers clothing items for all age groups. Various clothing items that are admired by their female customers are tops, bottoms, footwear, lingerie, sleepwear, accessories, beauty care products and many more.

For kids, they offer a wide range of products like school wear dresses, designer dresses, clothing items for kids of all age groups. They also have the products for newly born babies like their clothes, essentials, daily usage products and other stuff. You will find all these products in their stores and official site as well.


Ackermans also launched their official app from where you can buy these items online. You can choose your items and place order for them. On their site or app, you can view all the items with their images, size chart, price range and their descriptions.

In any case, if the customer of Ackermans faces any difficulty while placing an order or log in to their account or any other, then they can make complaints or share queries with the supporting members of Ackermans. Many customers of Ackermans have some basic questions that relates to the contact details of Ackermans. These questions are how to contact Ackermans, what are the contact details of Ackermans, how to find the stores of Ackermans, what is the phone number of Ackermans etc. If you are also looking for their answers then you must check the below article. Here we have published their head quarter’s details, office address, phone numbers, toll-free numbers, fax numbers and email IDs. Some quick links of their site are also shared for you. You can use these links and get more details about Ackermans.

Ackermans Customer Support Contact Details

Ackermans Customer Support Address: P.O. Box 6387, Parow East, 7501, South Africa

Ackermans Customer Support Contact Number: 0860 900 100

Ackermans Customer Support Email ID: [email protected]

Above details contains the post office address, phone number and email ID of Ackermans. If you have any general queries then you can get support from the team by using these details.

Ackermans Head Office Contact Details

Ackermans Head Office Address: Ackerman’s Building, Produksie Street, Kuilsriver 7579, South Africa

Ackermans Head Office Contact Number: 0860 900 100, 0860 123 269, +27 (0) 21 928 1040(International)

Ackermans Head Office Email ID: [email protected]

Ackermans Head Office Fax Number: N/A

Ackermans has set up their main headquarter in Cape Town whose complete address is listed in this section. Any international customer can contact the team on the listed number. Charges will be applied as per your region.

Supporting Hours

Monday to Friday: 8 am- 5 pm
Saturday: Closed
Sunday & Bank Holidays:  Closed

Customers who have complaints or queries can contact the team in between these hours. Your complaints will be processed in 48 hours.

Official Website:

Ackermans also offers online shopping services. So users can visit their site and select the items according to your needs. Use this link and see all the products categories on heir site.

Social Profiles

Facebook Fan Page:

Twitter Handle:

LinkedIn Profile:

Tumblr: N/A

Pinterest: N/A

Instagram Handle:

YouTube Channel:

Blogs:  N/A

Official handles of Ackermans are given in the links form. All-important updates related to any discounts, offers, deals or sales are shared up on these handles.

Important Links

Store Locator:
Ackermans covers near about 700 locations in which they offer their services. Users can check this link and find their store according to their location.

People who are here in search of jobs in Ackerman’s may find this link useful. On the above page, you will see their vacancies details with their requirements.

Contact us:
If you have experience with Ackerman then share your views, thoughts or give feedback to their members on the above contact page. You can also drop your queries there.

16 thoughts on “Ackermans Customer Service Phone Number, Email ID, Head Office Address

  1. Today I send my husband to Ackermans at Pan Africa mall to take my lay-bye..And he came back telling me that there is this cashier called Mmachoene she was so rude to him.she doesn’t have to be in front of the customers she doesn’t have a good service ..

  2. Today i came to your store at pan africa mall to take my lay -bye.there was this cashier called Mmachoene she was so rude .she doesnt have to be in front of the customers..i reapet she is so rude..i will never do shopping with you guys anymore.i have been shopping with you for many years spending lot .i am dissapointed with your employee(machoeni)

  3. Dear Admin.

    I Aphiwe Majola writing this letter to request for my receipt that I did not got back when I returned my cellphone for repair.
    I bought a cellphone at the beginning of March then I used it for two weeks,It just went blank out of the blue.i decided to return it back where I bought it at Fort Beaufort Ackermans.I received a call from them on the 14 of May 2019,i went to fetch it on 15th of May 2019.i checked everything on the box of the cellphone I found out there receipt is missing.

    I want to get my receipt that I got when I bought the cellphone

    I hope you will accept my request and reply as soon as possible you receive my email.

    Yours faithful

  4. I have been emailing my payslip and ID every single day from Saturday 25th, I have been to two different stores (Naledi Mall Rusloo and Boksburg commissioner street) to have the store send through my documents, however every time i call you keep telling me that the documents are not received. will i be allowed to open an account with you or should i look into a different clothing store?

    064 089 3942

  5. Hi.i have a previous account at arckermans that i didn’t pay bcos of money but now im ready to when i go to the nearby shop they say my account is not working please help my ID no is 8708210540084 and phone no is 0639578370

  6. I was an account at Ackerman’s so I finish to pay,so I need a settlement letter please send at my email cause now I’m stranded because Sims as if i owe we guys please,please asseblief

  7. Dear Sir/Madam I finish to pay an Ackerman’s account,can we please send me a settlement letter with my email please. Yours faithfully Mrs N Mdudu

  8. I’ve never had such bad service in my life. I went to Sontonga Mall ackermans and the lady whose name is Ayanda was the rudest cashier I have ever met. I even told her she is rude.

  9. I have problem about Ackerman’s Account i was lost my jobs so my account was handed over by lawyers so now I’m getting another im continue to pay my account big problem now i have lots of months n paying that account but i don’t know my balance n hw much I’m owing as from nw…my contact number 0738485932 my ID 8401225376088 I need help please I’m trying all my best to call several numbers so that lawyers told me there not longer working with Ackerman’s but I’m still paying my account i don’t know where my money go to….

  10. good day, I am so disappointed with Ackerman’s my mom made a lay bye at vosloorus Ackerman’s when she went to collect my daughters clothes a trouser was taken from her parcel but she was not aware of it when she get home she realized that when she went to ask them they refused to refund her or replaced the trouser.

  11. Good day..I have received all your calls and messages…I can’t able to I attend to them because my speakers are not working…and by saying I should call you,I don’t know with what because I’m living in Namibia not SA.
    Please guys if you could have the good hearts as you were looking for customers,it will be very good…by threatening your clients by taking them to ICT is not a good thing…what benefits will you get anyway?after all Im busy paying off your account and you know it…the money I’m paying,it’s what I can afford since I’m not working…aslong as will Finnish… even paying 50$ will do.i have no money.
    And my question is,do you look for customers to make their names dirts?stop threatening people…unless I have been quiet not paying,as long you receive money from me,it’s means I know it.
    Thank you

  12. On the 1 October 2019 I went to Ackermans store at Sprinsgate Shopping center. I inquired about a tablet’s price…one of the ladies was very helpfull and asked another in her language and replied to me in english, so assumed the second lady is in charge of the cellphone department, I turned to her to ask more questions about the product I was interested in buying. As I started asking a question she interrupted me and said WHAT!!!???
    I have been a customer of Ackermans for a long time and will NEVER buy anything from any of you’re stores again.
    Think you should train you’re employers how to work with customers.

  13. I bought a phone on the 22/09/2019 at Ackerman’s in protea center mall in brixton.while charging the phone the phone was heating and Nd I noticed the screen was damage d.i took the phone and till slip to the shop and the manager was very rude to me she accused me of dropping the phone and breaking the screen.there is no other damages on the phone I need the phone to be repaired or exchanged .please help me if you can my cell no is 0791764014.thanks.

  14. I would like to cancel all my Policies with you coz I didn’t open any the lady who took my I.d. and the card at the shop she said she was just checking if I have qualify for the loan then later on i received the message saying i open the funeral Policies i went to the shop the lady was not there i try to cancel the told me that their telephone is not working i went to the other shop they told me the same story coz now i pay my account every month but I dont see the differnt coz my credit stay the same R1800 coz I always pay R200 every month pls cancel these policies coz I haven’t sign anything and I want to finish pay my account and closed it

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