Novartis Customer Service Phone Number, Email ID, Head Office Address

Novartis is an international pharmaceutical company which is offering their various products and services all across the globe. This medical company was founded in the year 1996 and its headquarters are established in Basel of Switzerland. This group is considered one of the largest pharmaceutical products supplier in the world. They have made their physical presence in every major country.

In South Africa, the main office of Novartis is located near Voran Valley. Novartis has divided their products and services into three categories that are pharmaceutical, eye care and generic medicines. Three different brands named as Novartis pharmaceutical, Alcon and Sandoz deal with their sectors. This pharmaceutical company manufactures various products that enhance the life span of patients suffering from different problems.

On the other hand, Alcon Company is known for their eye care products and services. They offer three types of services that are surgical, ophthalmic pharmaceutical and vision care. Last but not least, Sandoz is specialized in offering genetic medicines, oncology injectables, anti-infective and supply them all over the world. Various therapeutic areas that are covered by Novartis are cardiometabolic, retina, respiratory, neuroscience, immunology and dermatology, oncology, and cell & gene therapy.

Any user who is interested in getting more details about their group can visit their website or contact their general staff. Now many clients are going to search their contact details with some basic questions like how to contact Novartis, what are the contact details of Novartis, what is the address of Novartis, how to find office of Novartis, what is the phone number of Novartis, what is the email ID of Novartis and many more questions that are similar. Following details will give their answers which includes their main office address, phone numbers, fax numbers and email IDs. For your ease, we have also shared some quick links of their website are also posted here.

Novartis South Africa Customer Support Contact Details

Novartis Customer Support Contact Number: 0861 929 929

Novartis Customer Support Email ID: [email protected]

South African customers of Novartis who are facing any problem or have any queries can directly contact the customer supporting staff on listed numbers. Choose your method of contacting them as per your convenience.

Novartis South Africa Head Office Contact Details

Novartis SA Head Office Address: P.O. Box 12257 Vorna Valley 1686, SOUTH AFRICA

Novartis Switzerland Head Office Address: Forum 1, Novartis Campus

Novartis Head Office Contact Number: +27 11 347 6600, 0861 929 929 (Products Queries), +41 61 324 11 11(Switzerland)

Novartis Head Office Email ID: [email protected]

Novartis Head Office Fax Number: +41 61 324 80 01 (Switzerland)

Customers of Novartis who didn’t get any proper response from their customer supporting team can make a further move and get in touch with their superiors by using the above details.

Supporting Hours

Monday to Friday: 8:00 am – 4:30 pm

Saturday:  Closed

Sunday & Bank Holidays:  Closed

Customers are allowed to contact the team in their operating hours only. In their off hours, no customer service is supported.

Official Website:

Novartis is a multinational pharmaceutical company which offer their services in various other countries. Customers who want to know the details of their South Africa branch can use the above link.

Social Profiles

Facebook Fan Page:

Twitter Handle:

LinkedIn Profile:

Google+ Profile: N/A

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Instagram Handle:

YouTube Channel:

Blogs:  N/A

To get regular updates from Novartis, you need to follow them on social networking websites. All the important information is shared on these handles.

Important Links

Novartis has many offices located in different countries. Find their office in your region with the help of above location link.

People who are searching for jobs in Novartis can use this career link and view all the job details that are available in this industry.

Contact us:
Other departmental contact details of Novartis are available on the shared contact page. You can also give your feedback and share your views there.

1 thought on “Novartis Customer Service Phone Number, Email ID, Head Office Address

  1. Hi I’m very upset with your voucher department because even now I’m still waiting for my vouchers and I have received your phone late with nothing inside. I call them wasting my airtime for your inconvenience if I don’t get it this week I will cancel everything with you guys and I want all my airtime that I wasted calling your lazy employees.
    0731906416 you can call me here.
    And for keeping me wanting this long I want my vouchers to be double if not I leave you alone.8611235444086 my ID number

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