Vodacom Customer Service Phone Number, Email ID, Head Office Address

Here in this article, we are providing some important information and contact details about Vodacom. These details include office contact details, office address, phone number, customer service contact details, fax number, email id, official website, official social profiles, and much more. Some important links to the company website are also provided at the end of this article.

Vodacom Group Limited or mostly known as Vodacom is a public telecommunication service providing company from South Africa. Various services provided by the company include the likes of voice, messaging, data, and some other converged services. The company was founded back in the year 1994 by Alan Knott-Craig and is headquartered in the city of Johannesburg. The company currently has its business operations running across Africa in countries such as Nigeria, Zambia, Mozambique, Angola, Ghana, Kenya, Cameroon, Tanzania, Republic of Congo, Lesotho, and much more. Vodacom has around 55 million active subscribers. As the name suggests, the company is a part of Vodafone which is an international mobile and telecommunications service providing company with a 50:50 partnership between the South African telecommunications group Telkom and Vodafone. The company is listed on the Johannesburg Stock Exchange and is open for trading. Current shares stand at 65% stake with Vodafone while remaining are held by other organizations.

Vodacom is the only service provider that provides Internet and voice coverage on the Mount Kilimanjaro via their GSM coverage. The company currently employs more than 7,500 people across all of their divisions namely mobile telephony and internet services. Vodacom had a revenue of US$ 5.402 billion and generated a net income of US$ 850 million from that revenue in the fiscal year of 2015. Shameel Joosub is the current CEO of the company while Peter Moyo is the acting Chairman.

Vodacom Customer Service Contact Details

Vodacom Customer Service Phone Number: 082 135 (data), 082 1960 (business), 082 111 (customer care)

Vodacom Customer Service Email Id: n/a

These are the official customer service contact details of the company. You can use them to get in touch with their support team.

Vodacom Office Contact Details

Vodacom Office Address: 082 Vodacom Boulevard Midrand 1685, South Africa

Vodacom Office Phone Number: +27 11 653 5000

Vodacom Office Email Id: n/a

Vodacom Office Fax Number: n/a

These are the official head office contact details of the company. You can use them to get in touch with the company officials and have answers to your queries.

Official Website: www.vodacom.co.za

This is the link to their official website. You can use it to know more about the company and the services they provide.

Social Profiles

Facebook Fan Page: facebook.com/vodacom

Twitter Handle: twitter.com/vodacom

Instagram Handle: n/a

YouTube Channel: youtube.com/user/VODACOMTV

LinkedIn Profile: n/a

These are the official social profiles of the company. You can use them to follow the company on your preferred social media platform.

Important Links

Careers: vodacom.com/application-process.php
If you want to work with the company, click on the link above to know the process of application for a job.

Find a Store: vodacom.co.za/vodacom/contact-us/find-a-store
To locate a store nearest to you, follow the link mentioned above.

13 thoughts on “Vodacom Customer Service Phone Number, Email ID, Head Office Address

  1. Good day

    We are looking for a sponsorship for 10x 0/14 Netball girls that was selected out of 16 Top A- Bond Schools out of Gauteng , Mapumalanga and North West to represent Netball Travel in London in Sept 2019.
    Please email me if further information’s needed


  2. Am experiencing a problem with fraud people the can call me 100 times using Private number as Vodacom cant you prevent such things, its very annoying when someone calls you 100 times while you busy @ work please try to protect our number to scam people.

    Thank you

  3. I’m a vodacom client now for years, but starting to dislike vodacom. It’s now the 3rd time my number is ported by someone working for mtn. And you just notice it when money goes out of your account. Everytime I need to go in to get my number back. No investigation is lodge from vodacom and mtn. They only push some buttoms and off you go. This has to be stopped. They have put there to notify me when my number is being ported and when you reply it’s not me option 1 it will say already been ported. And you can’t phone vodacom. I have tried every number now to report it. You or closed or there isn’t such a number. Where is your 24 hour help line

  4. Hi, Vodacom Can I get a PAAI Form from You Guys i wanna some record from 2 Vodafone’s Cell Numbers be it voice record or written , I’m a Union Representative and I wanna defend the Employee who is currently face a serious of Disciplinary hearing, where by the other Employee alleged that she was not called by the Accused Employee at all? Please assist

  5. To whom it my concern

    Am very unhappy with the service of Vodacom
    Last week I upgrade my contract THERE an take a laptop the box was still close they didn’t even open it for me to show me is working properly I took it when I reach home I open it when I put it on when upgrade Windows it just crash and went off I went to the shop
    They say there is nothing they can do as n Vodacom shop they surpose to take it and tell me they will send it to look at it and in first place they surpose to open it in frond of me and put it but no they didn’t am thinking to go further with this you can’t do this to your customers I have a contract now for year at Vodacom when I upgrade they dd this is the Vodacom shop in Worcester town please let head office deal with this other wise I’ll cancel my contract and go further with this thank have a BLESS day now am sitting with a laptop that is no use to me

  6. I just bought a cell phone contract at Vodacom store last week friday,the phone is fine but the thing is all my incoming calls says unknown / private and i just called the store and they said i should come to the store so that they can activate the phone of which they’ll have to deduct R10 every month!!so now i have to pay for my contacts to appear on my screen, this is ridiculous.And iam really angry cause i left Telkom thinking Vodacom is much better.

  7. Good day

    I just need your help concerning my airtime. I had R217 in my account and I bought a power bundle for R99 which includes 650MB, 650 MB night owl, 40mins, 1GB Whatsup for 30 days. I got a message that says I must buy 1GB every month for R86 by simply SMS HOTDATA to 31118. When I check the balance there is no 1GB for R86 and the money is gone and no 650 MB from R99 above. I have only 650 MB night owl, 40 mins and 1GB whatsup. Balance from my airtime is R19 only. Can you please check why

    Kind regards,


    Cell: 0825507665

  8. Dear Vodacom,

    I am overseas and need to cancel my contract.
    Would you kindly send me the neccessary documents to complete.


  9. We got fiber and a vodacom modem. We were promised to be on internet within 24 hours. It is now 5 days and after many, many calls to the call center, they keep on telling us that the query will be escalated to so and so…..
    PLEASE PEOPLE DO NOT USE VODACOM AS YOUR INTERNET PROVIDER. They do not seem to have the ability to provide service. They do, however, have lots of excuses……

  10. I need help, my cell number is 0824850758. i am in Australia for a visit now my phone does not use the data i have. i am desperate as i cant communicate at all. I can’t do anything please help me urgently. I see a little R which must be for roaming.
    I didn’t do anything on my phone before i departed in SA.

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